Frequently Asked Questions

How do I purchase from you?

We supply to account clients and to walk in clients ( Credit card facility available).  Please contact us to discuss opening an account.

Please note that all sales are subject to our Terms and Conditions which can be downloaded here mb-direct-terms-and-conditions-of-sale

Who do I contact for orders?

By email – simply send your purchase details to [email protected] , speak directly to us via contact numbers or complete the web enquiry form under contact us menu.

Can I buy / order online?

Sorry not at this stage, we are working towards this option, stay tuned!!!

 What are your operating hours?

We are contactable by phone from 7.30am – 4.30pm Monday to Friday, or by email any time.  We realise that flexible hours are required in the construction industry and can discuss out of hours pick-ups by prior arrangement.

Is there always someone at your warehouse during business hours?

Yes! Please phone ahead to coordinate urgent pick-ups.

Can I send a courier now to pick up?

Yes,  you will need to arrange this in advance. If pick up is required we will always provide you with a time when your order will be ready for pick up.

I have an account query how do I resolve this?

Please email [email protected]

How many pieces are in a pack, box, bag etc.?

Please select the required product from our product list, full details of packaging is provided under each product description.

Who is the best team in the AFL?